Frequently Asked Questions

Frequently Asked Questions

Everything you need to know before your visit to Quiroesencia

At Quiroesencia, we receive daily inquiries from people wanting to learn more about our massage, yoga, and wellness center in the heart of Granada's historic center. We've compiled the most frequently asked questions here, grouped by topic, so you can find what you're looking for quickly and easily.

If your question isn't answered here, write to us on WhatsApp at +34 621 217 595 or by email to info@quiroesencia.com. We're happy to help you before you book.

About the center and the experience

Where is Quiroesencia?

Quiroesencia is located in the heart of Granada's historic center, in the 48 San Jerónimo Street, We are located on the ground floor, just a five-minute walk from Granada Cathedral, making us a very accessible option for both residents and visitors. The area is well-served by public transport and has multiple parking options nearby.

How do I get there from the center of Granada or from the Alhambra?

From the Cathedral, walking to Quiroesencia will take you about five minutes through pleasant, central streets. From the Alhambra, You can walk down in about fifteen or twenty minutes via Cuesta de Gomérez and Plaza Nueva, or take the C30 or C32 minibus, which will drop you off very close. If you prefer a taxi, the journey is short and inexpensive.

Do you have parking nearby?

Although we don't have our own parking, there are several public parking garages within a five-minute walk, such as Parking San Agustín, Parking Plaza Puentezuelas, or on Calle San Jerónimo itself. Granada city center is a restricted traffic zone, so we recommend arriving by public transport, taxi, or leaving your car in one of these parking garages.

What are your opening hours?

Our opening hours are Monday to Friday from 9:00 to 21:00, and Saturdays from 11:00 to 14:00 and from 18:00 to 21:00. We are closed on Sundays. If you need an appointment outside of these hours or within the next 24 hours, please contact us by phone or WhatsApp at +34 621 21 75 95 and we will do our best to accommodate you.

How long does a typical session last?

Most of our sessions They last fifty or eighty minutes of actual hands-on work. We always reserve about ten additional minutes for a warm welcome and a relaxed end to the session. We recommend arriving five or ten minutes before your appointment so you can unwind and make the most of the experience.

Do you provide service in English or other languages?

Yes. Several members of our team are fluent in both Spanish and English, allowing us to assist international visitors during their stay in Granada. If you have a language preference, please indicate it in your booking and we will assign the appropriate professional. For other languages, please contact us beforehand via WhatsApp or email.

Reservations and payments

How can I book an appointment?

You can book in three ways. The most convenient is through our online booking system on the website. Service Catalog, where you can choose the available service, day, and time. You can also call us or message us on WhatsApp at +34 621 21 75 95, or email us at info@quiroesencia.com. For bookings within the next 24 hours, phone or WhatsApp is the fastest option.

Can I cancel or change my appointment?

Yes, we understand that unexpected things happen. You can cancel or modify your appointment free of charge up to 24 hours before your scheduled time by contacting us by phone, WhatsApp, or email. For cancellations made less than 24 hours in advance, please see our [link to cancellation policy]. cancellation policy complete.

What payment methods do you accept?

We accept all standard forms of payment: cash, debit or credit card, and Bizum. Payment can be made at the end of the session or, if you prefer, in advance when booking online. For vouchers or gift cards, we also accept bank transfers. For corporate or collaborative arrangements, please contact us for specific terms and conditions.

Do you sell vouchers or gift cards?

Yes, we have multi-session vouchers With reduced prices, they're ideal if you want to integrate wellness into your routine, and gift cards Redeemable for any of our services. Gift cards can be emailed to the recipient or picked up at the center. They are a much-appreciated option for birthdays, anniversaries, Christmas, or simply to surprise someone special.

About our services

What is the difference between a relaxing massage and a deep tissue massage?

He relaxing massage It uses light to medium pressure, enveloping movements, and essential oils to promote relaxation and calm. It's ideal if you're looking to end the day feeling well or if it's your first time experiencing it. deep tissue massage, Instead, it works with deeper pressure on specific areas of tension, combining techniques of sustained deep pressure and localized work. If you're unsure which technique suits you best, we'll adapt the session to how you feel that day.

What exactly is Kobido facial massage?

He Kobido It is an ancient Japanese technique known as the Japanese natural facelift. It combines percussion and kneading sequences, facial muscle work, lymphatic drainage techniques, and acupressure on key points. Working on the sixteen facial muscles contributes to a feeling of radiance, firmness, and facial relaxation. It is both an aesthetic and wellness experience, without invasive procedures.

What is a foot reflexology session like?

The foot reflexology It is a manual therapy applied to the feet, where reflex zones are stimulated that, according to tradition, correspond to different parts of the body. The session lasts fifty minutes, is performed with the person lying down comfortably, and combines gentle pressure with specific movements. It is a very pleasant experience, suitable for all ages and especially valued by those seeking a moment of deep calm.

What are the manual wellness techniques at Quiroesencia?

At Quiroesencia we propose the manual wellness techniques This approach offers hands-on support with a holistic view of the body, understood as an interconnected system where structure, movement, and emotional experience are integral to the physical experience. We work through active listening and respect for each individual body. Sessions are fifty or eighty minutes long, depending on individual needs. If you have a medical condition, please remember to always follow the instructions of your qualified healthcare professional.

What type of yoga do you practice?

In our yoga classes We practice Hatha Yoga, Somatic Yoga, and mindfulness, always in small groups to ensure personalized attention. We foster a non-competitive environment where everyone progresses at their own pace. Classes are suitable for both beginners and experienced practitioners, as we adapt the postures and intensity to the level of each group.

Do you offer services at home or in hotels?

We typically work at our center, where we can offer a fully equipped environment with a professional massage table, carefully selected lighting, music, and aromatherapy. We can also arrange services at nearby hotels or for special events, provided we give you ample notice. Write to us describing the type of service, the location, and the date, and we will confirm availability and terms.

Who are our sessions for?

Can I get a massage during pregnancy?

We offer sessions adapted for pregnant women from the second trimester onwards, with positions and techniques specifically designed for this stage. It is essential that you indicate your month of pregnancy when booking and that you have the consent or recommendation of your midwife or gynecologist. In any pregnancy considered high-risk, we always prioritize medical advice.

It's my first time having a massage, what do you recommend?

If you've never had a massage, we recommend starting with a fifty-minute relaxing massage. It's a gentle technique that allows you to experience different types of pressure without it being intense. Before we begin, we'll ask you how you feel, if there are any areas you'd prefer to avoid, and what pressure you prefer. During the session, you can always ask us to adjust anything: it's your time, and we want you to enjoy it.

I'm visiting Granada, do you have any sessions adapted for tourists?

Yes. Many of our clients are visitors who come to Granada and take the opportunity to end their day with a moment of well-being. We have Ideal sessions after visiting the Alhambra, Whether you're visiting the Albaicín or hiking in the Sierra Nevada mountains, we offer services in Spanish and English, our online booking system is multilingual, and we're just five minutes from the historic center. It's a highly valued experience to end your trip with renewed energy.

Preparation and utilization

What should I bring to a yoga class?

All you need is comfortable clothing that allows you to move freely and a small towel if you'd like to have one handy. We provide mats, blocks, blankets, and all other necessary equipment. We recommend coming on an empty stomach, as some poses can be uncomfortable after a large meal. If you wear glasses or contact lenses, no problem, the practice can be adapted.

What clothes should you wear when receiving a massage?

It depends on the type of massage. For oil massages (relaxing, deep tissue, sports, Kobido), you'll be in your underwear and we'll cover you with towels at all times, only revealing the area being worked on. Thai massage You'll wear comfortable clothing and lie on a mat. For foot reflexology, you only need to remove your shoes. Respect and privacy are a priority at all times.

Do I need to prepare in any way before the session?

No special preparation is necessary. We recommend avoiding heavy meals in the two hours prior, staying well hydrated, and, if possible, arriving five or ten minutes early to disconnect from the outside world. If you have any allergies to oils or fragrances, please let us know when booking so we can adapt the products. Come as you are: the space is designed for you to unwind and relax.

What can I do after the session to make the most of it?

After a session, we recommend drinking plenty of water to complement the feeling of lightness, moving calmly, and, if possible, giving yourself time to integrate the experience without jumping straight into intense activities. A leisurely walk, a warm shower, or simply resting might be a good time. If you're going to have dinner, opt for something light. Many people find they sleep particularly well the following night.

Can't find your answer?

Contact us via WhatsApp at +34 621 217 595 or by email at info@quiroesencia.com. We'll answer any questions you may have before you book.

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